Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    core-8.6.80.621: German Umlauts broken in the subject line of sent mails

    Kopano Groupware Core
    15
    52
    8015
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • noise
      noise last edited by noise

      ok that means i need to look in nginx config or php ?
      the header of nginx say it is utf-8

      but one thing is strange here or normal i don’t know:

      with:

      wget --server-response -O /dev/null https://www.domain.com/webapp
      

      the output is:
      Content-Type: text/html; charset=utf-8

      but with:

      curl -I https://domain.com/webapp
      

      the output is:
      Content-Type: text/html

      what is correct ? a check with a online tool means also it is utf-8

      phpini from fpm is:
      default_charset = "UTF-8"

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @noise last edited by

        @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

        ok that means i need to look in nginx config or php ?

        yes, php

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • noise
          noise last edited by

          hmmm strange i can’t find anything… charset is utf-8 in php

          the complete php output is too big to post here…
          so i create a pdf link:
          https://de.scribd.com/document/396095828/phpinfo

          1 Reply Last reply Reply Quote 0
          • tjoen
            tjoen last edited by

            If it is solved in Kopano it doen’t mean it is solved at the recepient. See
            https://en.wikipedia.org/wiki/International_email#UTF-8_headers

            1 Reply Last reply Reply Quote 0
            • noise
              noise last edited by noise

              its not definitely postfix because other mail servers i don’t have this.
              since it sometimes synonymous with the reload occurs, I think, it’s already php but not found yet.

              here is also my header!
              0_1545343226857_Screenshot.png

              noise 1 Reply Last reply Reply Quote 0
              • noise
                noise @noise last edited by

                i look again for my problem but not really found, i check also php and remove some modules to testing but always the same
                the only one there is no charset is here:

                $ curl -I https://www.domain.example/webapp
                HTTP/1.1 301 Moved Permanently
                Server: nginx
                Date: Mon, 07 Jan 2019 10:27:11 GMT
                Content-Type: text/html
                Content-Length: 178
                Location: https://www.domain.example/webapp/
                Connection: keep-alive
                Expires: Wed, 06 Feb 2019 10:27:11 GMT
                Cache-Control: max-age=2592000
                Cache-Control: public, must-revalidate, proxy-revalidate
                Strict-Transport-Security: max-age=15768000; includeSubdomains; preload
                X-Frame-Options: SAMEORIGIN
                X-Content-Type-Options: nosniff
                X-XSS-Protection: 1; mode=block
                

                the adress: https://www.domain.example/webapp
                is the only where has no charset, but it’s a redirect to
                https://www.domain.example/webapp/
                and here we have the charset…

                $ curl -I https://www.domain.example/webapp/
                HTTP/1.1 200 OK
                Server: nginx
                Date: Mon, 07 Jan 2019 10:27:16 GMT
                Content-Type: text/html; charset=utf-8
                Connection: keep-alive
                Vary: Accept-Encoding
                Set-Cookie: __Secure-KOPANO_WEBAPP=g9cv0gsd2dh1tlc5ofo40fcpe3; path=/; secure; HttpOnly
                Expires: Wed, 06 Feb 2019 10:27:16 GMT
                Cache-Control: max-age=2592000
                Pragma: no-cache
                Set-Cookie: __Secure-encryption-store-key=51f94dc3cfbafd03948338ced240a0b9; path=/; secure; HttpOnly
                Cache-Control: public, must-revalidate, proxy-revalidate
                Strict-Transport-Security: max-age=15768000; includeSubdomains; preload
                X-Frame-Options: SAMEORIGIN
                X-Content-Type-Options: nosniff
                X-XSS-Protection: 1; mode=block
                

                i don’t know if that is my problem ?
                any hint’s are welcome

                1 Reply Last reply Reply Quote 0
                • zara-kopa
                  zara-kopa last edited by

                  @ noise
                  I am running under Debian 9.6 with PHP7.2 from the external “sury” Repo. I got the same problems. With a fist login in WebApp all looks fine for the german ‘umlaute’ in foldernames. German “Entwürfe” looks like “Entwürfe”. With the second login of the same user “Entwürfe” goes to “Entw?rfe”. — I get the same results as you with the different curl-Querys.
                  In Mails, Mail-Headers, etc. an in all other forms of using KOPANO (imap, outlook -mapi, outlook -z-push) the foldernames and all other use of “öü” is displayed right!
                  I use another Kopano-Installation with Debian 8 and php 5. Testing this install, i got the same results with your curl querys. Therefore the problem may be in an other context.
                  Because of the first login, when everything looks allright i will search whats happens up to the second login.

                  any hint’s are welcome

                  jengelh 1 Reply Last reply Reply Quote 0
                  • jengelh
                    jengelh Banned @zara-kopa last edited by

                    If folder names change over time, sounds like data is transferred into the DB in a lossy fashion (and the only reason it shows ü in the first round is because the in-memory cache keeps it in its original form… until such a time it gets evicted).

                    1 Reply Last reply Reply Quote 0
                    • zara-kopa
                      zara-kopa last edited by

                      Hi everyone

                      i solved my problem! It was made by my own. All Ü’s and Ö’s are stable back again.
                      Shamefully the reason was a miss-configuration of the Apache server! No php Problem.
                      The error results out of a not enabled “javascript-common.conf” and some enabled mods with conflicts.

                      Härzlichen Dönk !!!

                      1 Reply Last reply Reply Quote 0
                      • chrizzibaer
                        chrizzibaer last edited by

                        Hey zara-kopa,

                        Could you provide details where you solved the problem in your apache config?
                        I got the same error on my fresh install, and I just can’t figure out why.

                        Thanks a lot and greetings from Nuremberg ;)
                        Christoph.

                        zara-kopa 1 Reply Last reply Reply Quote 0
                        • zara-kopa
                          zara-kopa @chrizzibaer last edited by

                          @chrizzibaer

                          Here are the enabled CONFS and MODS of my apache2

                          1_1547981822034_Bildschirmfoto 2019-01-20 um 11.54.36.jpg 0_1547981822033_Bildschirmfoto 2019-01-20 um 11.55.00.jpg

                          With these -enabled it’s worked for me. The use of php7.2-fpm is still in progress!
                          nice weekend from the Ruhrpott

                          noise 1 Reply Last reply Reply Quote 0
                          • noise
                            noise @zara-kopa last edited by

                            @zara-kopa i’m running at nginx and also in fpm and still have the problem…
                            it is possible that comes from mysql (mariabd)
                            The Kollation of kopano innodb is: utf8mb4_general_ci ?

                            noise 1 Reply Last reply Reply Quote 0
                            • noise
                              noise @noise last edited by

                              Hi guys

                              i come back to my old problem because i think its solved with the latest update (i not update since may 2019) and i leave the umlauts problems…

                              so i update all including system to 18.04.3 LTS
                              (over 200updates) and kopano to 8.7.82.92

                              after this update spooler & dagent stops working with transport, so i deactivate the plugIns. now the umlauts problem are gone with nginx.

                              Perhaps it was the option “plugin_enabled = yes” in dagent or spooler. i don’t know but it works now.

                              fbartels 1 Reply Last reply Reply Quote 0
                              • fbartels
                                fbartels Kopano @noise last edited by

                                @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                Perhaps it was the option “plugin_enabled = yes” in dagent or spooler. i don’t know but it works now.

                                I think the main factor was probably https://forum.kopano.io/topic/2536/webapp-3-5-7-final-available

                                @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                after this update spooler & dagent stops working with transport, so i deactivate the plugIns

                                Can you give some more details as to the “stops working with transport”?

                                Regards Felix

                                Resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                Support overview:
                                https://kopano.com/support/

                                noise 1 Reply Last reply Reply Quote 0
                                • noise
                                  noise @fbartels last edited by

                                  @fbartels said in Can you give some more details as to the “stops working with transport”?

                                  i delete my last logs about this but i make some notices for myself…

                                  the services are all running after the update, but send and receive a mail was not possible.

                                  here are my workaround of this, but here are the wrong topic about this ;-)

                                  First logs:

                                  ==> /var/log/mail.log <==
                                  Sep  1 16:00:46 smtp kopano-dagent[16540]: Python traceback is on stderr (possibly check journalctl instead of logfile)
                                  Sep  1 16:00:46 smtp kopano-dagent[15161]: Python threw an exception:
                                  Sep  1 16:00:46 smtp kopano-dagent[16540]: K-1731: Unable to initialize the dagent plugin manager: Unknown error code (1).
                                  Sep  1 16:00:46 smtp kopano-dagent[16540]: < 503 5.1.1 Internal error during delivery
                                  Sep  1 16:00:46 smtp kopano-dagent[16540]: > QUIT
                                  Sep  1 16:00:46 smtp kopano-dagent[16540]: < 221 2.0.0 Bye
                                  Sep  1 16:00:46 smtp kopano-dagent[16540]: LMTP thread exiting
                                  

                                  so i found something about the permissions in
                                  /var/run/kopano/server.sock
                                  /var/run/kopano/prio.sock

                                  But the rights are corectly, i change only

                                  ls -la /var/run/kopano/gateway.pid
                                  -rw-r--r--  1 root   kopano    5 Sep  1 17:17 gateway.pid
                                  to
                                  chown kopano:kopano /var/run/kopano/gateway.pid
                                  -rw-r--r-- 1 kopano kopano 5 Sep  1 17:17 /var/run/kopano/gateway.pid
                                  

                                  2nd logs are:

                                  Sun Sep  1 18:11:31 2019: [error  ] Use of Python (plugin_enabled=yes) forces process_model=fork
                                  Sep  1 18:11:24 smtp slapd[1538]: <= bdb_substring_candidates: (cn) not indexed
                                  Sep  1 18:11:31 smtp kopano-spooler[803]: Python threw an exception:
                                  
                                  ==> /var/log/kopano/spooler.log <==
                                  Sun Sep  1 18:11:31 2019: [crit   ] [ 5966] K-1733: Unable to initialize the spooler plugin system: Unknown error code (1).
                                  

                                  so i disable plugins to “no” and uncomment directories in spooler & dagent and it works.

                                  1 Reply Last reply Reply Quote 0
                                  • umgfoin
                                    umgfoin last edited by

                                    Good evening,
                                    root cause here:
                                    https://github.com/Kopano-dev/kopano-core/pull/18

                                    ++umgfoin.

                                    1 Reply Last reply Reply Quote 1
                                    • noise
                                      noise last edited by noise

                                      Hi all

                                      i come back again here… 🙈
                                      i had a lots problem with mapi and search that i now solved, then i upgrade to the latest version. Kaldav i have not installed allreday.

                                      But my umlauts problem has reversed now, webapp and imap (gateway) seems to be ok, but now z-push makes not a right conversion.
                                      i have also updates z-push

                                      Z-Push:   2.5.1+0-0 
                                      PHP-MAPI: 8.7.82
                                      

                                      The umlauts fail is only at the subject, inside the message there is no problem.

                                      Edit:

                                      1. i delete the device from z-push and do a completly resync,
                                        by a iPhone and android 9 this not resolve the problem on the iPhnoe, but on the android already.
                                      2. so i delete the account from iphone and the delete a second time the devices from z push.
                                        Now it seems to be ok, but not shure how long :-)
                                      1 Reply Last reply Reply Quote 0
                                      • noise
                                        noise last edited by

                                        Report:
                                        the umlauts problem still persists with z-push and also in contacts.
                                        at the webapp is solved, there i don’t saw anymore.

                                        1 Reply Last reply Reply Quote 0
                                        • nielsh
                                          nielsh last edited by

                                          Hi together,
                                          my solution to remove the umlauts problem after the kopano upgrade to the current version was to change the webapp PHP default fallback language to “en_US.UTF-8”. I have done this in the file “/etc/kopano/webapp/config.php”:

                                                  //      define('LANG', 'en_GB'); // default fallback language
                                                          define('LANG', 'en_US.UTF-8'); // default fallback language
                                          
                                          

                                          So commented the old value “en_GB” and using the new one “en_US.UTF-8”.
                                          After reloading the webapp in the browser all umlauts are there again.

                                          Before I have changed the “config.php” I also changed the charsets in the following files to UTF-8. This did not help for the webapp, but I hope it will prevent other charset problems in future.

                                          spooler.cfg:#charset_upgrade = windows-1252
                                          spooler.cfg:charset_upgrade = utf-8

                                          unix.cfg:# fullname_charset = iso-8859-15
                                          unix.cfg:fullname_charset = utf-8

                                          1 Reply Last reply Reply Quote 0
                                          • IIIMIIIRIII
                                            IIIMIIIRIII last edited by

                                            My solution:

                                            Changed the configuration of apache2 in:
                                            /etc/apache2/envvars

                                            changes:
                                            “export LANG=C”

                                            to

                                            “export LANG=de_DE.UTF-8”

                                            service apache2 restart

                                            restart the apache server and then it works.

                                            BR

                                            Martin

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post